When a call is made to the EAP, a confidential assessment is made to determine what the client's individual needs are. We set up all referrals for counseling for longshore workers and their immediate family with personal and/or work-related concerns, such as stress, financial issues, legal issues, family problems, interpersonal conflicts, and alcohol and substance abuse. We can also help set up the client with the appropriate resources for many other situations.
If a treatment plan involves admission to a residential treatment center and the client qualifies for Health and Benefits coverage, then their period of absence from work is considered an illness. Weekly Indemnity may be payable and all other benefits are maintained.
Eligible workers may qualify for interest free treatment loans, and total repayment of the loan if applicable, after successfully completing the treatment program and meeting the requirements.